Privacy Notice
Last updated: June 1, 2026
1. Who we are
KSG Technologies, LLC ("KSG", "we", "us") operates KSG RealtorFlow. We act as the data controller for personal data processed through our service.
2. Personal data we collect
- Account data: name, email, login credentials, profile details.
- Content data: leads, listings, transactions, and content you create.
- Support data: messages you send to our support team.
- Usage data: telemetry, device identifiers, IP address, and log data.
- Cookies: essential cookies for session management; analytics cookies where permitted.
3. Purposes and legal basis
- Providing the service and your account (contract performance).
- Security, abuse prevention, and fraud detection (legitimate interests).
- Product improvement and analytics (legitimate interests / consent where required).
- Customer support (contract / legitimate interests).
- Marketing communications (consent; you may opt out at any time).
- Compliance with legal obligations (legal obligation).
4. Sharing your data
We share personal data only with:
- Service providers and subprocessors (hosting, analytics, email, support tooling).
- Stripe Payments Inc. and its affiliates, our payment processor, for sale of subscriptions, payments, tax calculation, fraud protection, and invoicing.
- Professional advisers (legal, accounting) where necessary.
- Authorities where required by law.
5. Data retention
We keep personal data only as long as necessary for the purposes above, after which it is deleted or anonymised. Account data is retained for the life of the account and a reasonable wind-down period after closure.
6. International transfers
Where data is transferred outside your country of residence, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
7. Your rights
Subject to applicable law, you may request access, rectification, erasure, restriction, portability, or object to processing. You may withdraw consent at any time and lodge a complaint with your local supervisory authority. Contact us at privacy@ksgtech.com to exercise these rights.
8. Security
We use appropriate technical and organisational measures including encryption in transit, access controls, and audit logging to protect personal data.
9. Cookies
We use essential cookies required to operate the service and, where permitted, analytics cookies to understand usage. You can manage cookie preferences via your browser settings.
10. Contact
KSG Technologies, LLC — privacy@ksgtech.com.